Course Info
Workplace Investigations: Successfully Interviewing Witnesses With Mental and Behavioral Health Conditions
The most difficult and unpredictable part of the workplace investigation – conducting the interview – can be especially challenging when the witness has a behavioral or mental health condition, or violent tendencies.
This course will explain temperament traits and personality disorders and provide a road map to help you understand how to get the information you need from witness interviews. Guidance on how to de-escalate emotionally charged situations will also be shared, and you’ll leave this course with a set of tools to handle even the most challenging interviews.
Learning objectives
- Understand how to best approach interviews based on witness personality challenges.
- De-escalate emotionally charged situations.
- Interview witnesses with past trauma, which might impact their memories.
Event FAQs
Is there any flexibility with course durations for Agency Direct training?
Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.
In what format is this class held?
The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.
Can I earn CLE credits for this class?
CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.
- Type: Agency Direct
- Duration: 2 Hours
- Categories: EEO Training, Employee Relations, Workplace Investigations, Supervisor Training
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Frequently Asked Questions About Our Training Courses
Can I attend Virtual Training from my government computer?
FELTG uses Zoom to broadcast our Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.
Can I share my access link with co-workers?
No. Registration for each event is per individual, and access links may not be shared. Each link may only be used by one person.
Can I register a teleworker?
Each event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.
How do I receive a group rate discount?
Group rates are available for agencies registering 10 or more individuals. Group discounts end the same day as early bird registration. Please see the event description for exact details.
